---
title: Add Client as Glam Calendar User & Send Calendar Login Email
description: "Client packages that include a quantity of Calendar Listings Log into the WordPress dashboard. In the left-hand menu, go to Users. First, check if a user already exists for this client: Use the search"
---

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# Add Client as Glam Calendar User & Send Calendar Login Email

Client packages that include a quantity of Calendar Listings

1. Log into the WordPress dashboard.
2. In the left-hand menu, go to **Users**.
3. First, check if a user already exists for this client:
   
     - Use the **search bar** to look up:
       
           - The **business name**
           - The **primary contact's name**
           - Any **email addresses** using the company’s domain
     - If a matching user is found:
       
           - Confirm the contact details are **still current**
           - If not, deactivate the old user before continuing
           - If yes, then you're done. The client already has login details.
4. Fill out the new user details:
   
     - **Username**: Enter the **full business name**
       
           - ⚠️ This **cannot be changed later**, so double-check spelling and format
           - ⚠️ Wordpress is very strict on not using special characters, be careful you don't include apostrophes, dashes, ampersands, etc.
     - **Email**: Use the **primary contact’s email address**
       
           - This is where password resets and login info will be sent
     - **First and Last Name**: Enter the primary contact’s first and last name
     - **Password**: copy the auto-generated password for later
     - **Send User Notification**: Untick this box. We’ll send the onboarding email manually through HubSpot later.
     - **Role**: Select "**Event Contributor"** from the dropdown
     - **⚠️ Important**: Leave this screen open for now -- *don’t* click **Add New User** yet.
5. In a new tab, log into **HubSpot** and locate the Calendar Onboarding Email template. Go to Emails, search for Event Calendar Login Details - Template. 
   
     1. Clone the template. Rename with business address: **Event Calendar Login Details - Company Name**

1. 1. **⚠️ Important**: Make sure you don't clone one that says CUSTOM in the title. These are not using the standard template.
2. Update the email body text with the new user’s details: 
     - Username: This should be the nusiness name (written exactly how it appears as a username in WordPress)
     - Generate new password in wordpress and paste this into the email. Remember to update the user's details at the bottom of the wordpress page.
3. Go to the lefthand side bar, click the paper airplane symbol called 'Send To'. 
     1. **How will you send this email:** To a segment of contacts
     2. **Subscription Type:** Member Communications
     3. **Send To:** Select the primary contact only.
     4. Turn off the switch for **Don't send to unengaged contacts.**
4. Once the email is ready to send, return to WordPress and finally click **Add New User**.
   
     1. **⚠️ Important**: If for whatever reason an error occurs, the Temporary Password will have regenerated. You MUST update the password provided in the HubSpot email BEFORE fixing the error in WordPress and clicking **Add New User** again.
5. Now that we have confirmed the User has been correctly created, go back to HubSpot and click "Review and send", then click "Send"
6. A pop-up will appear asking you to confirm. click 'Send email now'.

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